We wanted to bring to your attention that in case you run into trouble with your Surface Pro 3 devices and need help figuring out how to fix it, Microsoft Surface’s website has a pretty decent online resource that you can use.
First, if it is something minor, you can chat with their representative online here: Microsoft Answer Desk.
Second, if there is a bigger issue, like your Surface stops working, you can request a service here: Surface Service Request.
In case you decide to use this service, make sure you sign in online and register your Surface. This will help you check your device’s warranty online. In some cases, Microsoft can replace your Surface if the warranty has not expired.
If you have any questions, feel free to contact us.